Privacy Policy

Last Updated: April 2026

At Bright Care LLC, we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and physical address.

• Service Details: Information regarding the type of care or support services you are seeking.

• Fingerprinting Data: Information required for FBI & BCI background checks (processed securely and according to legal standards).

• Health Information: Information relevant to Homemaker Personal Care (HPC) or supported living services to ensure we provide the best possible care.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our in-home and community-based services.

• To communicate with you regarding appointments, services, or inquiries.

• To process fingerprinting background checks as requested.

• To comply with legal and regulatory requirements from Medicaid and the DODD.

• To improve our website functionality and user experience.

3. Data Protection and HIPAA Compliance

For individuals receiving healthcare-related services, we strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA). This means:

• Your protected health information (PHI) is never shared without your explicit consent, except as required by law.

• We implement physical, technical, and administrative safeguards to protect your data from unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Case Managers & Authorized Providers: To coordinate your care plan.

• Legal Authorities: When required by law or to comply with a legal process.

• Background Check Agencies: Specifically for the purpose of processing FBI/BCI fingerprinting results.

5. Cookies and Tracking

Our website may use “cookies” to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate information.

• Opt-out of future communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Address: 5900 Roche Dr, Columbus, OH 43229

• Phone: (614) 256-4396

• Email: [Geli Email-kaaga rasmiga ah]

• Website: www.brightcarellc.org