Terms and Conditions

Last Updated: April 2026

Welcome to the website of Bright Care LLC (www.brightcarellc.org). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you represent that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our site or services.

2. Services Provided

Bright Care LLC provides in-home and community-based support services, including but not limited to:

• Homemaker Personal Care (HPC)

• Non-Medical Transportation (NMT)

• Fingerprint Services (FBI & BCI)

• Adult Day Support and Supported Living All services are subject to availability and eligibility requirements as determined by Medicaid, DODD, or Bright Care LLC policies.

3. No Medical Advice

The information provided on this website is for informational purposes only. Bright Care LLC provides non-medical home care and support services. This website does not provide medical diagnosis or treatment. In case of a medical emergency, please call 911 immediately.

4. Fingerprinting Services

• Results: While we process FBI and BCI fingerprints quickly, the turnaround time for results is determined by government agencies. Bright Care LLC is not responsible for delays caused by state or federal processing.

• Appointments: Walk-ins are welcome during business hours, but appointments may take priority.

5. Use of Website

• You agree to use this website only for lawful purposes.

• Unauthorized use of this website, including hacking or using the site to transmit malware, is strictly prohibited.

• All content, logos, and branding on this site are the intellectual property of Bright Care LLC and may not be used without written permission.

6. Limitation of Liability

Bright Care LLC shall not be liable for any direct, indirect, or consequential damages arising out of your use of this website or the information contained herein. We strive for 100% accuracy, but we do not warrant that the website content is error-free or up-to-date at all times.

7. Third-Party Links

Our website may contain links to external sites (such as DODD or Medicaid portals). Bright Care LLC is not responsible for the content or privacy practices of these third-party websites.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio, United States. Any legal action regarding these terms shall be filed in the courts located in Columbus, Ohio.

9. Changes to Terms

Bright Care LLC reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

• Address: 5900 Roche Dr, Columbus, OH 43229

• Phone: (614) 256-4396

• Email: info@brightcarellc.org